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Refund Policy

Refund Policy

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Two Buckets is operated by Pearls of Wisdom Developments Pty Ltd. Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles refunds.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not happy with your Two Buckets subscription for any reason, you can request a full refund within 30 days of your order date — this applies to both the monthly and annual plans.

Free trial

Every new account starts with a 7-day free trial. You are not charged during the trial, and you can cancel before it ends at no cost.

How to request a refund

  • Visit paddle.net and look up your order using the email address you paid with, or
  • Reply to your Paddle receipt email, or
  • Email us at hello@twobuckets.co and we'll arrange it with Paddle for you.

Refunds are processed by Paddle to your original payment method, usually within 5–10 business days.

Cancelling

You can cancel anytime from the Account page or via paddle.net. You keep access until the end of the period you've paid for.

Your consumer rights

This policy is in addition to your rights under the Australian Consumer Law and other applicable consumer laws.

Contact

Pearls of Wisdom Developments Pty Ltd — hello@twobuckets.co